Last Updated: October 14, 2025
Your Privacy Matters: At Afra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Welcome to Afra's Privacy Policy. This policy describes how Afra ("we," "us," or "our") collects, uses, and shares information about you when you access or use our website, mobile application, and related services (collectively, the "Platform").
By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
We collect information that you voluntarily provide when using our Platform:
| Information Type | Examples |
|---|---|
| Account Information | Name, email address, phone number, password, date of birth |
| Profile Information | Profile photo, preferences, interests, shopping history |
| Payment Information | Credit/debit card details, billing address, transaction history |
| Delivery Information | Shipping address, delivery instructions, contact details |
| Communication Data | Customer support messages, reviews, feedback, survey responses |
| Marketing Preferences | Newsletter subscriptions, communication preferences |
When you use our Platform, we automatically collect certain information:
We may receive information about you from third-party sources, including:
We use the information we collect for various purposes:
We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf:
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information if required by law or in response to:
We may share your information with third parties when you provide explicit consent.
Important: We do not sell your personal information to third parties for their marketing purposes.
We use cookies and similar tracking technologies to enhance your experience on our Platform.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Platform. Most browsers allow you to:
We implement appropriate technical and organizational measures to protect your personal information:
Security Notice: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@afra.co. We will respond to your request within 30 days.
We retain your personal information for as long as necessary to:
When we no longer need your information, we will securely delete or anonymize it. Retention periods vary depending on the type of information and legal requirements.
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected information from a child without parental consent, we will delete that information promptly.
Your information may be transferred to, stored, and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place:
Our Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):
California residents have specific rights under the California Consumer Privacy Act (CCPA):
If you reside in other jurisdictions, you may have additional privacy rights under local laws. Please contact us to learn more about your specific rights.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Afra Privacy Team
Email: privacy@afra.co
Customer Support: support@afra.co
Website: www.afra.co
Data Protection Officer:
Email: dpo@afra.co
Your Trust is Important: We are committed to transparency and protecting your privacy. Thank you for trusting Afra with your personal information. We continuously work to maintain the highest standards of data protection.